1. Preorder products take 15-20 working days after batch close. Order will be fulfilled by the duration above once the payment are made.
2. Arrival time might be affected due to special occasions (New Year, Christmas, Raya, CNY etc.) due to logistics and Kastam Malaysa.
3. You could request to ship separately if your order reach partially, so you could get your order in advance. This service will be charged accordingly: RM8 (WM), RM12 (EM).
4. Preorder stocks lists are unstable due to our suppliers are shipping worldwide. We will contact you if there's any out of stock issue, you could pick any other designs as replacement (in specific collection) to proceed the order.
5. All sales are final policy, no monetary refunds will be given once the orders are confirmed. However, alternative refunds might be given depends on the situation.
6. Preorder batches will be closed on every Friday 12pm.
Thankyou and have a great day!
Disclaimer: Once the payment are made (via Instagram and website), EyesMAG does not bear any responsibility if any of the following situations occur, kindly proceed if agree with the terms above.
(EyesMAG management reserves the right to change the terms and conditions without notice.)